The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. vikiin will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation. No Return & Exchange if buyer bought wrongly . Example: Bought Xiaomi Note 3 case but found out the phone model is Samsung note 3.
Please contact us at sales@vikiin.com / vikiin.help@gmail.com or whatsapp 0104535342 if you have any questions or doubts.